Shipping Policy

We ship worldwide from Tokyo to over 150 countries.

Enjoy free shipping on orders over 19,000 JPY (approx. 140 USD) with code "ZKT20". Use our shipping fee calculator at the bottom of the page for orders under 140 USD.

For customers in the Philippines, get free shipping on orders over 5,000 PHP with code "PH5K". Please note that we cannot ship to areas with the following zip codes: 5317, 5316, 5315, 5314, 5111, 5110.


INTERNATIONAL SHIPPING
For USA, Canada, Europe, and Australia, we ship via DHL.
For Asia and Middle East, we use JapanPost EMS.
Upon order confirmation, we will ship out in 1-2 business days.


DELIVERY TIME
US, Canada, Australia, Europe: 3-5 days
Middle East: 5-10 days
Asia: 2-5 days

For Philippines:
Manila and nearby cities: 2-5 days
Visayas/Mindanao: 10-20 days

Note: These estimates are averages and not guaranteed delivery times. The actual number of days may vary due to factors such as transport, customs, and handling conditions in the destination area, which are beyond our control. Thank you for your understanding.


TRACKING YOUR ORDER
Once your order is shipped, we'll send you a confirmation email with a tracking link.


CUSTOMS AND IMPORT DUTIES
Item prices and shipping fees exclude import duties, taxes, and charges. Buyers are responsible for these fees. In the Philippines, there are no taxes regardless of the item's value.


RATES
Use our shipping fee calculator below. Make sure there is one product in your cart to complete the calculation:

Questions? We're here to help!