Price Match Guarantee
Our Commitment to You:
At Zahocho Knives Tokyo, we pride ourselves on offering not only the finest quality Japanese knives but also the most competitive prices in the market. We constantly strive to provide our customers with unbeatable value. However, in the rare instance that you find a better deal elsewhere, we're here to make it right with our Price Match Guarantee.
How It Works:
1. Find a Lower Price: If you find an identical product advertised for a lower price on another online retailer's website, take note of the details.
2. Contact Us: Reach out to us via email at [info@zahocho.com] or through our contact form. Provide us with the details of the lower-priced product, including the URL of the product page.
3. Verification: Our team will verify the price and ensure the product is in stock, identical, and available for sale from an authorized dealer.
4. Match & Save: Once verified, we will not only match the lower price but also beat it by 5%. Your order will then be processed at this discounted rate.
Terms & Conditions:
1. Product Specifications: The item for price matching must be identical in brand, model, and size to our product.
2. Availability: The competitor's item must be in stock and available for purchase from an authorized retailer at the time of the price match request.
3. Exclusions: Our Price Match Guarantee excludes certain products, including collector's pieces and exclusive offerings. This exclusion list may change; for the latest details or clarifications, please contact us.
4. Promotional Restrictions: The price match cannot be combined with any other promotions, discounts, or special offers on our site.
5. Sale Items: We do not match prices for items that are on sale, clearance, closeout, liquidation, or under any other special promotions at competitor sites.
6. Timeframe: The Price Match Guarantee can only be invoked at the point of sale or within seven (7) days thereafter. It does not apply to past transactions.
7. Verification Rights: We reserve the right to verify the price, authenticity, and availability of the competitor's product before honoring the price match.
8. Online Marketplaces: Prices from auction sites, marketplaces, or third-party sellers are excluded from this guarantee.
9. Company Discretion: Zahocho Knives Tokyo retains the right to decline a price match request for any reason.
Effective Date: This Price Match Guarantee policy came into effect on October 02, 2023.
Thank you for choosing Zahocho Knives Tokyo for your Japanese knife needs. We value your business and are committed to ensuring you get the best deal possible. If you have any questions about our Price Match Guarantee or any other inquiries, please don't hesitate to contact us.