News & Announcements

2024/05/25
Regarding shipping to UK: JapanPost EMS has suspended the acceptance of knives for shipping to the UK due to a UK law regarding knives. As a result, the only available shipping option for the UK is DHL, which has higher rates compared to our standard shipping. For all UK orders, we now offer a flat rate shipping fee of £20 via DHL. We apologize for any inconvenience. If you have questions, please feel free to email us at info@zahocho.com.

2024/03/16:
We're excited to announce several improvements to our website:

  • An enhanced wishlist feature that makes it easier to manage your saved items
  • An improved currency selector for a seamless international shopping experience
  • A streamlined one-page checkout process for faster and more convenient purchasing

We hope these upgrades make your experience on our site even better. Check out the new features and let us know what you think! If you encounter any issues or have any feedback or suggestions, please let us know at info@zahocho.com

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2023/12/17: We are currently on a holiday break. Shipping will resume on Jan. 5, 2024. Thank you for your support, and we wish you a delightful holiday season!

2023/11/25: Holiday Shipping Schedule
As we approach the holiday season, we want to inform you of our shipping schedule to help you plan your purchases:

Dec. 13, 2023 Cut-off date for orders to be shipped in 2023
Dec. 15, 2023 Last shipping day for 2023
Jan. 5, 2024  Shipping resumes

 2023/11/18: Checkout issues resolved. We've noticed some issues with discount code usage in our platform's new one-page checkout system. To ensure a smooth experience, we've returned to the original three-page checkout. We apologize for any inconvenience caused and appreciate your understanding. Should you encounter any further issues, please don't hesitate to reach out.

2023/10/31: Notice to Our Filipino Customers. Be cautious: PHLPost has reported a phishing scam where unauthorized individuals send texts and online messages pretending to be PHLPost. They may claim issues like "delivery not possible due to incomplete address" as an excuse. Do not click on any 'click bait' links and always refrain from sharing confidential personal or financial information online or via mobile. More details here. Stay vigilant and safe!

2023/05/07: Beware of fake Facebook pages impersonating Zahocho Knives Tokyo. Scammers have taken advantage of our knife giveaway and created the following fake pages to deceive and defraud others:

Please report and block these pages to protect yourself and others from harm. Thank you for your cooperation.

 

 

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