Zahocho Knives Tokyo is based in Tokyo, Japan, and ship worldwide to over 150 countries using JapanPost EMS or DHL.
❖ ORDER PROCESSING
We aim to ship your order within 1-3 business days, excluding weekends and holidays. You will receive a confirmation email with a tracking number once your order has been shipped.
❖ INTERNATIONAL SHIPPING
U.S., Australia, and Canada:
• Shipped via DHL
• Estimated delivery: 3-5 days
Asia and Middle East:
• Shipped via EMS
• Estimated delivery:
Asia: 2-5 days
Middle East: 5-10 days
Europe:
• Shipping method varies by country (DHL or EMS)
• Estimated delivery:
DHL: 3-5 days
EMS: 7-10 days
❖ DELIVERY ESTIMATES
The above timelines are estimates. Actual delivery may vary due to factors like customs and local handling conditions. We appreciate your understanding.
❖ TRACKING YOUR ORDER
Once your order is on its way, we'll send you a confirmation email with a tracking link.
❖ CUSTOMS AND IMPORT DUTIES
Customs duties and taxes may apply based on the destination country. These are separate from the item price and shipping cost, and are collected by the carrier or customs office.