Returns & Refunds Policy

RETURNS

• Products can be returned within 14 days of receipt.
• To qualify for a return, items must be unused, in their original condition and packaging, with proof of purchase.
• Buyers bear the return shipping costs. For international returns or specific instructions, please contact us at info@zahocho.com
• Items damaged due to misuse or improper care are ineligible for return or refund or exchange.

REFUNDS

• Upon receiving and inspecting your return, we'll email you. Approved refunds are processed to the original payment method within 7-14 business days.
• If your refund is delayed, please check your bank account, contact your credit card company, and then your bank. For unresolved issues, contact us at info@zahocho.com.

EXCHANGES (if applicable)

• We replace items if they are defective or damaged on arrival. Please email us at info@zahocho.com for exchange procedures.